|Term & Condition of Sale
These conditions aim to define the terms of sale between the customer and Glane Seven (Glan7) FFE.co.ltd, in all stages of the ordering process, by integrating payment and delivery, to ensure the follow-up of this order between the customer and Glan7.
The customer acknowledges having read the general conditions of sale indicated on the site https://www.glan7.com. Any order implies acceptance of these conditions without reservation. Once the order has been placed, the customer accepts the conditions of sale defined in the “general conditions of sale”. Since July 1, 2015, Thailand Post no longer accepts liquids sent by air. Neither UPS nor DHL. Glan7 will be sold without the cash. The customer will have to add 20ml of “sterile” water himself, which he can obtain in pharmacies, an explanatory video is online on youtube for all users in order to fully understand the filling of the bottle. The Glan7 bottle now only contains the “dry” part of the ingredients. Article to read
Order processing and shipping:
Delivery failure: If after 6 weeks the package has not arrived at its destination, the customer must inform Glan7, it will take another 2 weeks for Thai Post to investigate and find out why the package has not arrived at the destination, to define the responsibility of the various postal services. Glan7 then undertakes to reimburse the customer after the investigation of the post office and the maximum period of 8 weeks. The customer can also choose, at the end of the postal survey, a new shipment of the product. If it turns out that the postal services prove that the customer has received his parcel but that he tries to be reimbursed for his purchase fraudulently, his IP address and his personal details will be transmitted to the competent French authorities and as well as ‘at Paypal, it will be banned for fraud.
The tracking number: Each customer receives a tracking number as well as the link of the post office in Thailand and the link of the French post office, the client can inquire at any time of the status of his order in the steps of the international delivery.
The price :
|Glan7 undertakes not to disclose your personal information to any third party. Glan7 respects the law on the privacy of its customers. The data is protected by latest generation encryption by our computer system. Glan7 keeps customer emails and information for 8 weeks, then we destroy them.|